Student questions about Smart Study Sage
Use these answers to find published practice papers, submit work and understand where review feedback appears. Your available papers depend on your learner profile and what has been published for its board and class.
Where do I find a question paper?
Sign in with your learner account, or ask your parent to open your profile. Published papers for your board and class appear in the learner workspace. If no paper is listed, check again later or ask your parent to contact support.
How do I submit an answer?
Open a paper and follow its instructions. For papers that accept an answer-sheet upload, submit a readable PDF and check the on-screen status. The supported workflow and file requirements are shown in the learner workspace.
Where can I see marks and comments?
When a reviewer completes an assessment, the learner can open the completed review to see marks and question-level comments. A parent can view completed results for a linked learner profile.
Can I repeat an attempt?
Attempt and retake availability depends on the paper and its status. Review the paper instructions before starting. If an incomplete attempt needs moderator help, ask your parent to contact Smart Study Sage support.
How do I ask for help?
Ask a parent or guardian to contact Smart Study Sage for an account or billing issue. Do not post your password, one-time password, phone number, school ID or payment credentials in a public comment or message.