Terms of service

1. Agreement

By accessing, registering, or using Smart Study Sage ("the Service"), you agree to comply with these Terms of Service. If you do not agree with any part of these Terms, you should discontinue using the Service.

2. Eligibility

Smart Study Sage is intended for students, parents, teachers, and educational users. Users must provide accurate information during registration. Users below the applicable age limit should use the Service under the supervision of a parent or legal guardian.

3. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials and all activities performed through their account.

• Provide accurate, complete, and up-to-date registration information.
• Keep login credentials secure.
• Smart Study Sage is not responsible for unauthorized access caused by shared credentials.
• Teachers require approval before authoring or publishing content.

4. Student Account Rules

Students must provide correct information including:

• Name
• Class
• Board
• Contact details

Students may access only the content permitted under their purchased subscription or plan. Sharing accounts, allowing unauthorized access, or attempting to bypass platform restrictions is strictly prohibited.

5. Student Profiles and Learning Data

Smart Study Sage may maintain student profiles containing practice history, examination attempts, scores, performance reports, and learning analytics in order to provide educational services, personalized recommendations, and learning insights.

6. Teacher and Content Creator Accounts

Approved teachers may create, upload, manage, and publish educational content.

Teachers may create:

• Question papers
• Solutions
• Subject resources
• Assessments

Teachers are responsible for ensuring submitted content is accurate, original, and educational. Content may require review and approval before publication. Smart Study Sage reserves the right to review, modify, restrict, reject, or remove any content that violates quality standards, platform policies, or applicable laws.

7. Subscription and Exam Access

Paid subscriptions provide access to selected examinations, question papers, and premium features. Access depends on:

• Selected class
• Board
• Subscription or plan type
• Plan validity period

Smart Study Sage may update available content while honoring the purchased access terms applicable to your subscription.

8. Referral Program

Students may participate in available referral programs.

Referral benefits:

• Are subject to eligibility rules.
• Cannot be transferred.
• May be cancelled in cases of fraud or misuse.

Creating fake accounts or abusing referral systems is strictly prohibited.

9. Use of Educational Content

All question papers, solutions, explanations, videos, graphics, documents, AI-generated reports, and other educational materials are provided solely for personal educational use.

Copying, selling, redistributing, scraping, modifying, reproducing, or commercially using any Smart Study Sage content without prior written permission is prohibited.

10. Exams and Assessments

Online examinations, practice tests, and assessments may include time limits, attempt restrictions, security checks, and evaluation rules.

Incomplete, abandoned, or disqualified attempts may not be eligible for reattempts without moderator approval.

Smart Study Sage reserves the right to invalidate, restrict, or remove attempts suspected of cheating, misuse, unfair practices, or technical manipulation.

11. Payments and Paid Services

Certain features require payment. Payments are processed through authorized payment providers, including PayU.

Prices, subscriptions, credits, and applicable charges will be displayed before purchase confirmation. Refunds, cancellations, and payment-related issues are handled according to our applicable refund policy and customer support guidelines.

12. Fair Usage Policy

Users agree not to:

• Attempt unauthorized access to the platform.
• Damage, overload, or disrupt platform services.
• Use bots, automation tools, scraping software, or malicious programs.
• Copy or misuse Smart Study Sage resources.
• Attempt to bypass platform security features.

Violations may result in account suspension, restriction, or permanent termination.

13. Intellectual Property Rights

All trademarks, logos, software, platform designs, educational materials, reports, question papers, and related content are owned by Smart Study Sage or their respective authorized owners.

No ownership rights are transferred through use of the Service. Users may not reproduce, sell, distribute, or reuse platform content without written permission.

14. User Submitted Content

Users may submit feedback, suggestions, reviews, questions, or educational contributions. Smart Study Sage may use such submissions to improve the platform while handling personal information in accordance with the Privacy Policy.

15. Platform Availability

Smart Study Sage strives to provide reliable access but cannot guarantee uninterrupted availability due to maintenance, technical issues, internet failures, or circumstances beyond our reasonable control.

16. Disclaimer

Smart Study Sage is an educational support platform. We do not guarantee:

• Specific examination results.
• Admission outcomes.
• Academic improvement within a fixed period.
• Error-free content at all times.

Learning outcomes depend on individual effort, preparation, and other factors beyond the control of Smart Study Sage.

17. Third-Party Services

The Service may integrate with third-party providers for payments, analytics, communication, hosting, or other services. Such providers operate under their own terms and privacy policies, and users should review those policies where applicable.

18. Changes to Terms

Smart Study Sage may update these Terms of Service from time to time due to product improvements, platform enhancements, legal requirements, or operational changes.

Continued use of the Service after updated Terms are published constitutes acceptance of the revised Terms.

19. Contact

For questions regarding these Terms of Service, please contact Smart Study Sage through our official Contact page or the published support email.